Members Contact Details:
Members Details | Contact Tab | make sure that the member has an e mail address and that the relevant boxes are ticked.
When you create a document to send you will assign it to be either: general, mandatory or critical.
General = everyday information.
Mandatory = a document that has to be sent out.
Critical = it is critical to you that the document gets received (e.g. Sub notice).
When the document is sent the system will look at the members record, if there is an e mail address & there is a tick in the box against general for general, mandatory for mandatory & critical for critical, the document will be e mailed to that member.